Policies
Refund & Cancellation Policy
Because every WARDIA bouquet is prepared for a specific recipient and date, contact us as soon as possible if an order needs to change.
Changes and cancellations
Requests are reviewed based on the order’s preparation and delivery status. A request is not effective until WARDIA confirms it. Once flowers have been sourced or preparation or delivery has begun, a change or cancellation may not be possible.
Order concerns
If an order arrives damaged or materially different from the confirmed order, contact WARDIA promptly with the order number and clear photographs. We will review the circumstances and offer an appropriate remedy when warranted.
Delivery issues
Incorrect addresses, unavailable recipients, restricted access and circumstances outside WARDIA’s reasonable control may limit refund eligibility. Any redelivery arrangement and fee will be discussed before proceeding.